How Can You Reach Consumers Who Don’t Know They Need You? The Full Guide

Every business’s goal is to reach everyone, and your company is no exception. You would love it if everyone would buy your product and see how excellent your services are, but how do you do that when there are consumers who aren’t buying what you’re selling?


These people are called “unreachables” in the business world.


Unreachables are the consumers who have yet to see the importance of what you offer in their life. They might not see a need for your product yet, but that doesn’t mean circumstances can’t change. With a difference in marketing strategies and content, you can reach your unreachables without them realizing it. In this article, we’re going to give you the best steps of how you can turn anyone into believing they need what you’re selling, including the people who don’t know it yet.

Do Your Research

Now that you are trying to reach your unreachables, you need to have a great understanding of who those unreachables are. Without knowing the clientele you’re missing, you can’t expect to create campaigns that produce effective conversions.


Analyzing your demographics and the statistics of who is connecting with your content will give you the most significant indication of what target audience is being left out. Another great approach? Analyze your competitors’ demographics (Google Trends can help with this).


When you discover what age your gap target audience is, it’s time to build their persona. Building the persona of your unreachables puts you in their mind and problems and gives you a better understanding of who they are and why they would need your products.

Appealing To Unreachables

Knowing your unreachables and understanding them through building their persona is the first step in attracting them to your products. To appeal to your unreachables, you have to know how to tailor campaigns specifically for them.


You already have a community of consumers trusting in your services, so now your marketing needs to connect with your unreachables issues. Figuring out the best method of connecting with your unreachables will depend on the research you conduct.


For instance, TikTok is on the rise of marketing for the younger generation. So if you’re a brand seeking to attract the age gap of individuals between 16-24, TikTok can produce massive success if you market the right way on the app. It makes it easier to connect with your younger generation gap in a way that will capture their attention and need for your service.


Television commercials, radio ads, and visual marketing campaigns are still effective for reaching an older gap of consumers, but the trick here is the wording. Being relatable and incorporating familiar scenarios your unreachables are aware of is the best form of marketing without seeming like you’re marketing.



The key to successfully attract and market to your unreachables is all about the message you send and how you send it. To fully know how to reach your unreachables best, use the research from your demographics and build their persona to indicate the best platform, strategy, and voice to use when attracting the left-out consumers.

Build Credibility & Awareness

In order to ultimately win over these unreachables, not only do you have to connect with them on their level, but you have to build your brand’s credibility and awareness of your services. Your unreachables need to trust that they are investing in something they genuinely need based on the information you have given them and your presence. So, what is the best way to do this?


The first step is by incorporating in-depth content that gives beneficial information to your unreachable consumers. This information can be in the form of proof the product works for previous clients, reviews, and data. Consumers, specifically those already on the fence about what you offer, need to feel validation before they purchase, which is what your information will give them while at the same time building your brand’s credibility.


Forbes has reported that 85% of consumers look at reviews before they purchase a product. Why? Because they want to feel that the brand is being honest. When you offer your unreachables, easily accessible information in the shape of reviews, proof, and data, you are more likely to see conversions than if you were to keep quiet.



The credibility of your brand and its service is exceptionally vital for the longevity of your business. If you’re looking to increase its awareness to boost your credibility, start growing your presence in the form of guest posting on different sites, creating pages for your brand on various social platforms, or offering a small sample of your services for free.


Once you understand your targeted unreachable audience and connect with them through a relatable marketing experience, the key to successfully producing purchases is all in the trust you establish with these specific consumers. They need proof and validation they needed what you offer all this time.

Final Thoughts

It is important to note that you should not strive to reach all of your unreachable consumers at once. Building your success upon the conversions of unreachables takes time and plenty of trial-and-error. Moving too fast will not produce the results you are looking for.


Every business should make it a goal to reach their unreachables and tailor their marketing strategies to attract those who aren’t aware they need what you’re selling. Painting your product or services in a positive light to benefit everyone is essential for building your company’s success. Still, it’s necessary to know the right time everyone will benefit from what you offer to do this. Not everyone will benefit from your product or service right away as your general target audience will.


Creating strategies to reach your unreachable is not an easy task, but there’s a whole team of content-strategic gurus and writers who can help. If you are ready to start reaching your unreachables today and see your business grow, just let us know!